Critical Thinking for Effective Problem Solving

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Capability: Working with Others

Skill: Creative Thinking & Innovation

Language: uk

Duration: 7 hours

Reference: VC029-EXT

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Program

Critical thinking is vital for effective problem-solving and well-informed decision-making. It represents a skill that can be cultivated and refined over time, and its benefits cover a multitude of aspects of life.

With this course, you will be able to use critical thinking to improve your and your team's performance.

01. Introduction


02. Prework’s Reflection
  • Key characteristics of a critical thinker
  • The process to improve intellectual traits
03. The Importance of Critical Thinking
  • What sets this method apart
  • The abilities it involves
  • The benefits
  • The impact of critical thinking
04. The Steps of Critical Thinking Process
  • Identify the key steps in the critical thinking process
05. Overcoming Cognitive Biases
  • Identifying the common cognitive biases
  • Recognise and mitigate biases in decision-making
  • Strategies for overcoming biases
06. Critical Thinking Tools and Techniques
  • SWOT analysis
  • Fishbone diagram
  • Mind mapping
  • Six Thinking Hats
  • Decision Tree
  • The RED Model (Recognise, Evaluate, Decide)
07. Hands-on
  • Role Play: Problem Solving
  • Exercise: Critical Thinking and Innovation
  • Action Plan

For Who?

Professionals who want to improve their skills in Critical Thinking

Prerequisites

N/A

Objectives

  • Understand the importance of critical thinking for problem solving and what sets this method apart from others.
  • Know the characteristics that can help you to become a critical thinker.
  • Recognise and use tools and techniques that are commonly used during the critical thinking process.
  • Appy critical thinking tecnhiques to real day-to-day situations and to support decision- making.

Advantages

  • This training focuses on applying skills in workplace situations by combining the benefits of group training with individual activities for greater effectiveness.
  • It has a strong practical approach, with hands-on exercises to help participants apply the concepts learned.
  • By the end of the session, participants will design an action plan to implement strategies for strengthening their areas of growth and developing key skills.
  • This live class is eligible for 7 PDUs in the Power Skills area, to maintain PMP® or PgMP® certification.